Macit Koc, Ph.D. Candidate

Administrative Building-First Floor
macitkoc@gmail.com or macitkoc@unyt.edu.al
3 hours per week- 15:00-18:00-Monday’s, Class Room: 4A

14:00-17:00 Wednesday’s
Or by appointment, please drop an email in advance. If urgent, Open-Door Policy.

University of New York, Tirana
Faculty of Business and Economics
Department of Marketing and Management
Rruga “Medar Shtylla” (former “Komuna e Parisit”), Tirana, Albania www.unyt.edu.al
Intercultural Management – Course Syllabus for Spring Semester (2012)

Office Hours
TEXT BOOK: Int’l Management: Managing Across Borders & Cultures (5th or 7th Ed) -by- HelenDeresky

State University of New York Plattsburgh, ISBN-10: 0136143261 ISBN-13: 9780136143260, Prentice Hall

Recommended Readings: The Economist, Available at UNYT Library, Weekly Published. This STRONGLY recommended to all the students.

th th REFERENCE BOOK: International Business, Introduction and Essentials, Ball & McCulloch ( 5 or 8 Ed) ISBN: 0256106525
RELEVANT WEBSITES:TBA

PURPOSE STATEMENT:

The cultural, attitudinal and behavioral differences that affect international business are examined. Course content focuses on the cultural differences between nations and how these differences affect social organizations. The management of multinational corporations from the perspective of international business environment, planning, negotiating, decision making, organizing, leading, controlling, human resource management, labor relations and markets entry strategies is considered.

COURSE OBJECTIVES AND LEARNING OUTCOMES:

  •   What culture is and how it affects international business.
  •   What cultural variables are and how to use them to describe a culture.
  •   How to use cultural variables to develop a cultural profile of Albanian culture.
  •   How to use cultural variables to develop cultural profiles of other cultures.
  •   How cultural differences affect Planning, Organizing, Leading and Controlling.
  •   How to cope with cultural differences.
  •   How to use cultural differences as a strategic advantage.

    Upon completion of this paper, students should be able to:

    •   Analyze the different stages of cultural processes in the context of global market settings.
    •   Analyze the use of cross-cultural research in developed, developing and less developed countries.
    •   Demonstrate the use of different cultural shock, sensitivity and other related cultural studies to develop Cultural Management Platform.
    •   Demonstrate the use of different cross-cultural communication strategies in deploying profitable messages.
    •   Apply and use cultural differences in business world and turn that to competitive advantage

TOPICS & DELIVERY PLAN:

Week

Lecture Topics

Lecture and Class Discussion Topics

Assignments

Week 1

Introduction to the course and text.
 The Challenge of International Mgmt.
 Political, Economic, Technical & Legal Environment

Brief outline of the course A copy of course outline given to class.

Read
Chapters 1 and 2

Week 2

 Ethics and Culture in International Business  National Culture

Lecture and Class Discussions

Read
Chapter 5 and 6

Week 3

 The Role of Culture
 Cultural Variables & Profiles
 Differences in Culture
 Culture Hofstede’s 5 Dimensions of Culture, AKA, 4+1

including Context Theory

Lecture and Class Discussions

Advertising Plan Assigned

Week 4

 Cross Cultural Communications

Lecture and Class Discussions

Week 5

 Negotiating & Decision Making

Lecture and Class Discussions

Briefing about the Cultural Profiles and Assignment

Week 6

 Strategy Formulation

Review

Week 7

Mid-Term Exam

Week 8

 Global Alliances
 Organizational Structure

Lecture and Class Discussions

Week 9

 Staffing and Training  Global Management

Lecture and Class Discussions

Week 10

 Motivating and Leading in diverse cultures

Lecture and Class Discussions

Week 11

Discussion on the Cultural Profiles
Prepare Case Studies for Presentation in class
Status Update on the Cultural Profiles, Brief Presentation by each group members

Lecture and Class Discussions

Case Study: Culture Strikes Again

Week 12

TBA-Could be a field trip or a guest speaker

Week 13

 Managing Teams/Workforce Diversity

Lecture and Class Discussions

Non Traditional Media

Week 14

Group Presentations Start

Lecture and Class Discussions

Week 15

Group Presentations Continue and Final Exam Review

Review

Week 16

FINAL EXAM

Note-The delivery plan has been drafted assuming that the classes will begin from 27th February 2012 and Final Exams will commence from the scheduled date.

METHOD OF EVALUATION:

Components

Weighting

 Class Attendance and Participation

10 %

 Assignment (Report -10% and Presentation-10%)

20%

 Class Test/Quiz and/or Homework/Case study

10%

 Mid-Term Exam

25 %

 Final Exam

35 %

Total

100 %

Note: The Final Exam format is designed to reflect students’ critical thinking abilities and to effectively express his/her self on a variety of topics covered during the course of action.
FORMAT OF WRITTEN REPORT:
1. Type in A4 paper, single space; font type and size = Arial 12; margin = 1 inch for all sides.

2. Include your group name and student ID no. in the cover page.
3. Be original and creative.
4. Include any references if some ideas were taken from books, magazines, or the Internet. 5. Number of pages (excluding the cover page): Between 5-8 Pages.
6. APA Style recommended but not required.
GRADING SYSTEM:

Numerical Range

Letter Equivalent

Descriptive Equivalent

96-100

A

Outstanding

90-95

A-

87-89

B+

Good work, distinctly, above average

83-86

B

80-82

B-

77-79

C+

Acceptable work

73-76

C

70-72

C-

67-69

D+

Work that is significantly below average

63-66

D

60-62

D-

0-59

F

Fail

TIPS FOR GOOD GRADES:

 Do not miss any classes; be punctual in the class – come on time.
 Try to participate/interact in class discussions.
 Seek your teacher’s professional help if you do not understand something.
 Work on your assignments and submit them early/on time.
 Be original in your work. Avoid cut-and-paste or download-and-print work. Never plagiarize!
 Do not just memorize concepts; rather, understand and think how you can use them in real-life situations.  If you have any difficulties in learning and understanding some concepts during the class, do not be afraid

to ask questions.
 When you are in a team, cooperate and help. Share your suggestions and offer your views.
 Plan effectively your free/available time to study your subjects. Balance your time between your studies

and recreation.

ACADEMIC HONESTY:

The issue of academic honesty is taken very seriously in this class. Plagiarism and cheating on assignments and exams will not be tolerated. Clear cases of intentional cheating will result in failure in the course. Students are required to provide a reference for all materials quoted or from which the student obtains ideas and papers and presentations. References should be substantive enough so that anyone interested can find the material referenced.

February 2012. Best of Luck to you!

Faculty: Business &Economics.

Department: Department of Marketing and Management.

Scheduele: 3 hours per week- 15:00-18:00-Monday’s, Class Room: 4A

Instructor: Macit Koc, Ph.D. Candidate

Credits:

Prerequisite: